Support
Something wrong with Rest? Answers to the most common questions are here. Otherwise, email us: the developer replies.
Frequently asked questions
The timer doesn't show on my lock screen.
Open Settings > Rest and make sure Live Activities is on. The timer appears at your next rest, with -15 s, +15 s and Skip buttons.
I'm not alerted when my rest ends.
Allow notifications in Settings > Notifications > Rest. An active Focus mode can also hide them: add Rest to the allowed apps.
How do I change a rest time?
Rest picks the time from the exercise type, from 1 min for light isolation to 4 min for big lifts, adjusted to your goal. You can change it for each exercise, and during rest with -15 s and +15 s.
I got a new iPhone. How do I get my workouts back?
Your workouts are on your old iPhone, not on a server. On the old one: Rest Settings > Data > Export Data, then send the file to yourself. On the new one: Import Data. An iCloud or iPhone-to-iPhone transfer also brings them over.
Rest Pro is no longer active.
On the subscription screen, tap Restore Purchase while signed in with the Apple ID used to buy it.
How do I cancel the trial or subscription?
Settings > [your name] > Subscriptions > Rest > Cancel, at least 24 hours before the trial or period ends. Deleting the app is not enough.
I want a refund.
Payments go through Apple: request it at reportaproblem.apple.com.
Are my workouts sent anywhere?
No. They stay on your iPhone. Only anonymous usage statistics and crash reports are sent, see the privacy policy.
Still stuck?
Describe what happens, with your iPhone model and iOS version. A screenshot helps a lot.
Email supportaurelien@naelostudio.com